Technical Support

Thank you for visiting our site and using our Technical Support form. We have a team who can assist you with a variety of technical matters.

Technical Support Hours
Monday — Friday
8:00 a.m. to 5:00 p.m.

Reset/retrieve school provided Google account passwords:

Please send an email to support@epiccharterschools.org

For the fastest results, please submit the form below.

We will begin working on your support ticket right away. If you don’t hear from us within 48 hours, feel free to call us at 405-652-0935. Be sure to have your ticket number on hand before speaking with a representative for more efficient service.

Click here for new Chromebook login instructions.

Click here for Device Support (Laptop, Chromebook, iPad, MiFi, and Other School-Provided Devices)

Laptops, iPads, Internet Devices (MiFi/Hotspots), and other School-Provided Equipment
Select one or both options.
This must be a physical address. Deliveries will not be made to P.O. Box numbers.
Please enter first and last name of student's current teacher.
If "Yes" then a label will be emailed to the email address you provided above. You will need access to a printer to print the label.

If \"No\" then a label will be mailed to the physical address you provided above.

Please put laptop in bag and power cord in open slot. Make sure items are secure with packaging material to avoid damage in shipment. Take package to your nearest UPS shipping center.

Please put ipad in protective case and charger in open slot. Make sure items are secure with packaging material to avoid damage in shipment. Take package to your nearest UPS shipping center.

Please put internet device(s) in protective case and cable in packaging material to avoid damage in shipment. Take package to your nearest UPS shipping center.

Smaller Laptops: The number is above the DELETE key.

Regular Laptops: The number is above the ESC key.

iPads: The number is found on the back of the device.

Please check all that apply.
Please list the first and last names of any other children you have enrolled in Epic.

Click here for all other Tech Support Needs (Curriculum, Enrollment Form, Parent Portal, or EpiCenter)

Please complete all required fields to submit your request.
If you do not know, you may leave this area blank.
If you do not know, you may leave this area blank.
You may upload a screenshot of your issue here.